PhDr. Jitka Patríková
PhDr. Jitka Patríková currently works as an independent consultant, trainer and coach for Czech and multinational companies in the areas of management, sales, customer service, human potential development, training of trainers and coaches. She is a member of the ICF International Coaches Association. She graduated from the Faculty of Arts of Charles University in Prague, majoring in Adult Education (Andragogy). She is a graduate of the International Coach Federation’s (ICF) accredited program The Art and Science of Coaching, Erickson College (2008). She developed her professional knowledge by attending other international training programs: Certificate in Training Practice – CIPD (2000), training academies for DOOR Training Int. trainers. Consultative Selling Process (1997), IATA International Accredited Program – Customer Service (1994). She gained practical experience through several years of working in customer service, sales and managing people at CSA and Eurotel. Since 2001 she has been designing and implementing development programs for companies with a wide range of focuses (Telefónica, Bayer CropScience, Microsoft, American Express, Nestlé, Škofin…).